Faqs

Faqs2020-08-17T17:28:22+00:00
Q How should I process the order?2020-08-17T17:43:48+00:00

Custom Boxez processes your order in 4 simple steps.
1. You can start by submitting a request for a quote.
2. You then need to email your artwork to us or upload it.
3. Our designers will get back to you with a digital mockup, which will need your approval.
4. Once the payment is confirmed the order will be forwarded to production.

Q How can I order personalised wholesale boxes?2020-08-17T17:42:52+00:00

Ordering customised packaging boxes with Custom Boxez is a fairly easy task. Custom Boxez has an in-house team of expert graphic designers who can customise a box as per your specifications and effectively include your artwork or design file. All free of charge!

Q What file type you require for printing?2020-08-17T17:42:25+00:00

Custom Boxez requires AI, PDF, PSD, format with min of 300DPI file for printing.

Q What form do the boxes shipped?2020-08-17T17:41:42+00:00

All boxes by Custom Boxez are shipped flat and pre-assembled (glued).

Q Which payment methods you accept?2020-08-17T17:41:22+00:00

Custom Boxez accepts payment via Visa, Master, Amex, Discover, PayPal or cheque.

Q Do you ship outside of UK and USA ?2020-08-17T17:31:19+00:00

Yes, Custom Boxez delivers outside of UK and USA.

Q Can I get wholesale prices?2020-08-17T17:30:58+00:00

Yes, Custom Boxez has special discount rates for resellers, whole sellers and graphic designers.

Q How do I make sure what would be finish product look alike?2020-08-17T17:29:45+00:00

Custom Boxez offers free digital mockups with a flat and 3D view of all custom boxes, which give the client an idea of the final product. However, for bulk orders we send out a physical sample with a small fee to ensure that the box is made in accordance to your requirements and specifications.

Q Can I print custom/my own artwork?2020-08-17T17:29:18+00:00

Yes, Custom Boxez enables the client to incorporate their own artwork in the boxes.

Q Is there any way I can get fastest shipping?2020-08-17T17:28:52+00:00

Yes, Custom Boxez offers Rush Order service in which the turnaround time is reduced to 3 business days for a nominal fee.

Q What is your standard turnaround time?2020-08-17T17:28:16+00:00

The standard turnaround time for Custom Boxez is 4-6 business days.

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